hollywood gaming casino austintown hours

They have a few of them, this happens no where else. Not going back apparently they don't need money, just trolls guarding machines. I am an Icon there and they would prefer aggressive people with no money. Other people were frightened and went to the smoking section after asking me about her. She even came back at me screaming again and they did nothing but warn her again. Said if one leaves so does the other even though previously they told me to let them know and they would remedy this ongoing situation. Their solution, threatening to escort both of us out.

I never addressed her after she became aggressive and only previously asked if I could play one of the 2 machines she was holding for 2 hours as I had put money in them also. Wishing me bad luck, it was unbelievable. This woman started screaming at me in full presence of my host calling me vulgar names. When I asked to play one of the machines. Its so small town backwards its hard to believe. She sat for over 2 hours with no money, not allowing anyone to play. This local and others regularly do this here.

When I asked an employee, as its against their own rules, he rudely said a supervisor was present when she did this. I saw people shut down machines and go sit at another and not play either. They are small and they have a group of people who save their quick hit machines and don't play them but won't allow anyone else with actual money to play. Their cards don't work so you never get correct credit which is an advantage to them. The free play in relationship to money spent is terrible even in comparison to their other casinos.

Hollywood gaming casino austintown hours